//Frequently Asked Questions
⏱ How quickly can you deliver product photography and video content?
We typically deliver final images and video within 5–7 days after the shoot. If needed, we can deliver in as little as 24 hours from receiving your product.
📍 Do I need to attend the product photography shoot or can I work remotely?
You’re welcome to attend our Bristol studio, but most clients work with us remotely. Simply send your products and we’ll provide live updates so you can give feedback throughout the shoot.
📄 Do I own the images and videos and what are the usage rights?
Yes—full commercial usage rights are included. Once payment is complete, you can use your images and video content across your website, eCommerce store, Amazon listings, advertising, and social media.
📸 What types of photography and content creation do you offer?
We specialise in commercial photography and content creation, including product photography, food and drink photography, eCommerce imagery, product videography, stop-motion animation, and social media content (UGC, reels, and ads).
🛍 Do you create eCommerce and Amazon product images?
Yes—we create high-converting eCommerce product photography and Amazon listing images, optimised for online stores, DTC brands, and marketplaces.
🎥 Do you offer product videography and social media content creation?
Yes—we produce product videos, stop-motion animation, UGC-style content, and short-form video for TikTok, Instagram, and paid ads.
🎯 Can you help with creative direction and content strategy?
Absolutely. We support creative direction, concept development, and brief writing to ensure your content aligns with your brand and performs across eCommerce and social media.
📦 Can I send my products to you for photography?
Yes—most clients post their products to our studio. We handle everything from setup to shooting and editing, while keeping you updated throughout the process.
🌍 Do you offer product photography services across the UK?
Yes—we’re based in Bristol and work with brands across the UK including London, Manchester, and Birmingham. You can ship your products to us or we can travel to you.
📅 How far in advance should I book a product photography shoot?
We recommend booking 2–4 weeks in advance, but we can often accommodate last-minute shoots depending on availability.
🤝 How involved can I be in the process?
As much or as little as you like. You can direct every detail or leave the creative to us—we’ll keep you updated throughout.
🧾 Are there any hidden costs?
No—our pricing is transparent. All costs are agreed upfront, and any additional services are discussed and approved before going ahead.

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